1. Information We Collect
At Auralis Filore, we collect the following information to provide you with the best possible service:
- Personal Information: Name, email address, phone number, and shipping/billing address
- Payment Information: Securely processed via third-party payment gateways (we do not store payment details on our servers)
- Browsing Information: Cookies, IP address, device data to enhance your shopping experience
- Purchase History: To provide personalized recommendations and service
2. How We Use Your Data
We use your information to:
- Process and fulfill your orders accurately
- Provide order confirmations, shipping updates, and customer support
- Improve our website performance and user experience
- Send marketing communications (only if you opt-in)
- Personalize your shopping experience and recommend products
3. Data Protection
We implement industry-standard security measures to protect your information:
- All transactions are encrypted using SSL (Secure Socket Layer) technology
- Access to customer data is restricted to authorized personnel only
- We regularly review our security practices to ensure your data remains protected
4. Sharing of Information
We value your privacy and do not sell your personal data. We may share information with:
- Payment processors to complete transactions
- Shipping providers to deliver your orders
- Marketing platforms (only if you've opted in to communications)
- Legal authorities when required by law
5. Your Rights
You have control over your personal information:
- Request access to your data
- Request correction or deletion of your information
- Opt-out of marketing communications at any time
- Manage cookie preferences through your browser settings
6. Cookies
We use cookies to:
- Enhance your browsing experience
- Analyze website traffic and performance
- Remember your preferences
You can manage or disable cookies through your browser settings, though this may affect website functionality.
7. Data Security
We implement industry-standard encryption and security measures to protect your data.
8. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Revised" date.
9. Contact Us
For any questions about our Privacy Policy or your personal data:
Email: [email protected]